How To Manage Employee Mistakes
Everyone screws up. How can you minimize mistakes while building confidence in your employees? How many times do you let someone mess up before you have to discipline or terminate them?
Managing Employee Mistakes - Carrot or Stick?
Listen to this episode from The Small Business Show on Spotify. Everyone screws up. How can you minimize mistakes while…
- 00:00:00 Small Business Show #382 for Wednesday, June 1, 2022
- Plan B for Better
- 00:03:19 Scott-380–RichRelevance for Mailing Lists
- 00:09:24 SPONSOR: Zapier. See for yourself why teams at Airtable, Dropbox, and thousands of other companies use Zapier every day to automate their businesses. Try Zapier for free at Zapier.com/SBS.
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- 00:13:43 Discipline and Encouragement — Managing Employee Mistakes
- Criticize in the Mirror, Praise in the Window
- Create an Employee Manual
- The Compliment Sandwich
- The Two Tokens of Customer Service (and Managing Employees!)
- Beware interpersonal issues
- Are you an idiot or a jerk?
- 00:36:30 SBS 382 Outtro